Returns and Exchanges
Barrington Cosmetics – Returns & Exchanges Policy
At Barrington Cosmetics, we want you to love every purchase. If you’re not completely satisfied, we offer hassle-free returns and exchanges within 30 days of delivery.
---
1. Eligibility
Accepted: - Unopened, unused products in original packaging.
- Defective, damaged, or incorrect items (report within 7 days of delivery).
Not Accepted: - Opened or used products (unless defective).
- Final sale items (clearly marked at purchase).
---
2. How to Return or Exchange
Step 1: Contact Us
- Your order number.
- Photos (if defective/damaged).
- Whether you want a refund or exchange.
Step 2: Ship Your Item
- We’ll provide a return authorization and address.
- Pack items securely in original packaging.
- Customer pays return shipping (unless the return is our error).
Step 3: Processing
- Refunds: Issued to your original payment method within 5–10 business days after we receive the return.
- Exchanges: Shipped once we process your return (subject to availability).
---
3. Refunds
- Refund amount: Product cost only (excluding original shipping fees).
- Refund method: Original payment (e.g., credit card, PayPal).
---
4. Exchanges
- Available for the same product in a different shade or a product of equal value.
- If the new item costs more, you’ll pay the difference.
---
5. Damaged/Defective Items
- Email us within 7 days with photos.
- We’ll cover return shipping and send a free replacement or refund.
---
6. Final Sale Items
Clearance or promotional items marked “Final Sale” cannot be returned or exchanged.
Note: This policy applies to purchases made directly through Barrington Cosmetics. Third-party retailers may have different policies.
Last Updated: [02/05/2025]